Privacy Notice

Last updated July 2026

Who we are

Kenwood Education is the data controller responsible for the personal information we collect and use.

You can contact us at hello@kenwoodeducation.com or at Suite 272, 17a Highgate High Street, London N6 5JT.

Kenwood Education is registered with the Information Commissioner's Office under registration number ZC193627.

What information we collect

Depending on your relationship with Kenwood Education, we may collect:

• Families: name, contact details, your child's name, year group, school, academic needs, and any other information you share with us so we can help find a suitable tutor.
• Tutors: name, contact details, qualifications, references, DBS certificate outcome, bank details, and information about your tutoring and teaching experience.
• Website visitors: general browsing information collected through Google Analytics.

How we use your information

We use personal information to:

• Match families with suitable tutors
• Vet and onboard tutors, including safeguarding checks
• Manage bookings, invoicing and payments
• Communicate with families and tutors
• Meet our legal and regulatory obligations

Our legal basis for using your information

Depending on the circumstances, we rely on one or more of the following legal bases:

• Contract: where processing is necessary to provide or arrange tutoring services.
• Legitimate interests: where we have a reasonable business need to process information and this does not override your rights.
• Legal obligation: where we need to process information to comply with a legal or regulatory requirement.
• Consent: where you have specifically agreed to a particular use of your information, such as certain website tracking.

Who we share information with

We only share personal information where it is necessary for providing our services or running our business.

This may include:

• TutorCruncher, which we use for scheduling, invoicing and tutor administration
• Stripe, which processes payments
• Google Analytics, which helps us understand how visitors use our website

We do not sell personal information to third parties.

How long we keep your information

We only keep personal information for as long as it is reasonably required. Our general retention periods include:

• Unsuccessful tutor applications: 12 months, after which they are deleted
• Active tutor records: 1 year from the last provision of work-finding services
• Tutor references: 1 year following the tutor's introduction
• Family and client records: 1 year from the last provision of services
• Contracts and terms and conditions: 6 years
• Invoices and other financial records: 6 years

For DBS checks, we record only the outcome of the check and the date it was verified. We do not retain the contents of DBS certificates.

Your rights

Depending on the circumstances, you may have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information where applicable
• Object to or restrict certain uses of your information
• Withdraw consent where we rely on consent

If you are unhappy with how we handle your personal information, you also have the right to complain to the Information Commissioner's Office.

Cookies and analytics

Our website uses Google Analytics to help us understand how visitors use the site. This may involve the use of cookies or similar technologies.

You can control or block cookies through your browser settings.

Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be published on this page.

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